SAIF AHMAD
mobile: (630) 452-3529
email: saifahmad@sbcglobal.net

Summery:
An organized and highly motivated professional with over 8 years of Network/Systems Administration experience in both NON FOR PROFIT and FOR PROFIT fields. Ability to learn quickly, detail oriented, able to produce high quality work and handles multiple tasks. Excellent team player, but also able to work independently and meet deadlines in a timely manner.


PROFESSIONAL EXPERIENCE:
Systems Administrator
MOOSE INTERNATIONALM, Mooseheart, IL
September 2007 - Present
Moose International is NON FOR PROFIT international organization of men and women, dedicated to caring for young and old, bringing communities closer and celebrating life.
� Administering Windows 2000/2003 servers
� Actively monitoring all systems on a daily bases and running Monthly maintenance on all severs on a biweekly bases
� Active Directory administration: creating new users and service accounts, GPO implementation, etc
� Performing bimonthly maintenance on all network devices per corporate requirement
� Administer Microsoft Workstations (XP, Vista) and network devices (Wireless, switches) for 350 users
� Responsible for leading and supporting roles in various projects within the network infrastructure area
� Reducing complexity while improving manageability of networks by consolidating Windows 2003, 2000 and NT File and Backup servers
� Proficient in onsite and offsite system administration
� Managing hardware and software inventory.
� Coordinate hardware and software installations and upgrades on all platforms to ensure work is performed in accordance with company policy
� Coordinate and monitor troubleshooting to isolate and diagnose common system problems: document system events to ensure continuous functioning. Recommend course of action and implement as approved.
� Coordinate testing, upgrade and configuration of system files and services. Ensure changes are in accordance with appropriate operating procedures
� Implemented testing and deployment of VMWARE virtual infrastructure
� Administer Blackberry Enterprise Server. Create user accounts on Blackberry Enterprise server and setting up Blackberry handheld devices for upper management. Responsible for training users on Blackberry handheld devices
� Daily backups on all production servers including data restoration on local and remote servers using ArcServe backup tool
� Remote Administration of sister site in Florida (AD administration, GPO implementation, troubleshooting hardware/software and network issues)
� Strong interpersonal and communication skills; responsible for writing purchase justifications, vendor interaction, training users in complex topics, making presentations on various topics, communicating with upper level management
� Provide technical support to Mooseheart School (K � 12 Private School). Network Printers, Server, Desktop, Wireless, AD, GPO and other network related issues


Consultant
KAMALTECH INC, Plainfield, IL
January 2003 - Present
� Design and setup network infrastructure for small to mid size companies
� Build Custom computers and servers according to customer needs
� Installation and configuration of Windows on servers, workstations, and laptops
� Developed custom database applications using Microsoft Access
� AD administration (user creation, rights, GPO, etc)
� Install and configure Windows Media Servers for live web streaming
� Web/HTML development - Setup websites per customer�s request
� Design and develop eCommerce solutions per customer requirements
� Research, Design and implement various encoding and decoding technologies for IPTV

Network Administrator
UNITED PARCEL SERVICE, Hodgkin, IL
May 2000 - September 2007
� Primary IT Administrator managing all h/w and s/w
� Coordinate testing, upgrade and configuration of system files and services. Ensure changes are in accordance with appropriate operating procedures
� Actively monitoring all systems on a daily bases and running Monthly maintenance on all severs on a biweekly bases
� Active Directory administration, creating new accounts, managing and pushing local and domain level group polices
� Configuring and installing CISCO 3500 and 3550 series switches into VLANs
� Utilizing CiscoWorks to run custom reports and troubleshooting over 85 switches
� Administering, monitoring and troubleshooting over 175 wireless Access Points
� Windows rollout: creating and deploying windows 2000 and XP images for local desktops and laptops
� Designing and implementing disaster recovery plans at the application and hardware levels
� Performing monthly/yearly fail-over tests on disaster recovery material for consistency
� Mentoring and training new technicians, creating documentations and training materials
� Hardware and software upgrades/updates and troubleshooting all Windows desktops, laptops and Servers
� Managing all areas of Network Systems within Chicago area Branch offices
� Troubleshoots server and network issues in time-critical business environment. Quickly resolves severe network problems without escalation and meeting SLA. (UPS policy states that networks must be operational after an outage within four hours or less)
� Working closely with project managers and assisting development teams in software improvements to remain on the cutting edge of the shipping industry
� Researching and analyzing customer needs. Designing, recommending and implementing software changes to improve quality and application performance
� Implement and Administer NAS servers and allocate network share per customer request and project needs
� Implementing custom backup solutions for mobile laptops for our remote users in the field
� Performing daily backups on all production servers including data restoration using Veritas Backup tools

EDUCATION:
BSc. - Business Administration - December 2007 - DeVry University - Tinley Park, IL
MS.- Information Systems - (expected graduation date) September 2010 - DePaul University - Chicago, IL

CERTIFICATION:
CompTIA A+, CompTIA Network+, MCSE 4.0, working towards MCSE 2008

TECHNICAL HIGHLIGHTS:
HARDWARE
� 3500 � 3550 series Cisco Switches and 2600 series router, Linksys Routers, Switches & Hubs
� Serviced all brands of Servers, PCs, and Printers. Have built many custom Server and PCs
� Blackberries
� MPEG2 and MPEG4 Encoders and Decoders, IPTV set-top boxes
SOFTWARE
� AD 2000/2003/2008
� Blackberry enterprise
� Cisco, CiscoWorks
� Fluke Network Inspector
� GPO
� HTML/Web development - Using Dreamweaver and more.
� Microsoft Exchange 2003
� Microsoft Media Server (Setting up new publishing points, unicast/multicasting conferences)
� Microsoft Office - Word, Excel, Access, Powerpoint (XP/ 2003/2007)
� Microsoft Windows (XP, 2000, Vista), and Windows Server 2000, 2003, 2008
� MOSS 2007
� Orian Network Monitor
� Proprietary UPS Software
� Various Anti Virus, Anti Spyware, and Firewalls
� Veritas & ArcServe backup Software
� VMware

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